PEGS at Christmas & Crisis Support

Ahead of the festive break, we wanted to share our opening hours with you, as well as some crisis numbers for services open during Christmas.

Over Christmas, PEGS will be closed as normal over the weekends, evenings, and Bank Holidays. This means the office will be open – and emails to admin@pegsupport.com will be answered – up to the 24^th and then on the 29^th – 31^st inclusive. We usually see an increase in referrals over holiday periods, so please allow extra time for your email to be answered.

Our weekly Wednesday drop-ins will continue as usual – with the link being posted on our Facebook page just beforehand.

And there will be a team member monitoring the closed peer support group on Wednesday 29^th, Thursday 30^th and Friday 31^st December.

We know that Christmas can be an extremely difficult time for families experiencing Child to Parent Abuse, so do reach out to a crisis support or emergency service if needed over the festive period.

Here are some contact details which may be of use:

CALM | Call 0800 58 58 58 | Webchat | Open 5pm to midnight every evening

Papyrus | Call 0800 068 4141 | Email pat@papyrus-uk.org | Confidential suicide prevention advice, 9am to midnight every day, for those aged under 35 or those concerned a young person is at risk of suicide

Samaritans | Call 116 123 | Email jo@samaritans.org | Available 24/7

SANE | Call 07984 967708 and leave your name, number and a short message and a member of the team will call back as soon as they can | Open every day

Shout | Text 85258 | Free 24/7 service for anyone struggling with any problem

The Silverline | Call 0800 470 8090 | Helpline for older people open 24/7

Mind’s Info line (0300 123 3393) is closed from 6pm on December 24^th until 9am on January 4^th but their ‘helping yourself in a crisis’ guidance and other website information could be helpful in the meantime.

*Please call 999 immediately if you or someone else is in danger. Alternatively, call 101 in a non-emergency situation where you need to report an incident to the police*

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Allen Lane Foundation Supports New Workshop Lead Role to Expand Support for Parents

By PEGS Admin • March 18, 2026

We are thrilled to announce that the Allen Lane Foundation has generously funded a new Workshop Lead role to coordinate and deliver online workshops for parents and carers affected by Child-to-Parent Abuse (CPA) over the next 12 months. Parents and carers affected by CPA are often isolated, unsupported, and unsure where to turn. Our 2024 survey shows that 96% of parents feel isolated, 94% stressed, 92% scared, and 100% report an impact on emotional wellbeing. Over 70% have had to reduce or leave work. With demand for support rising to over 450 referrals per month and a 116% increase in November 2025 there is an urgent need for structured, accessible help. Expanding Online Workshops and 1:1 Support The new Workshop Lead will deliver a weekly online workshop for up to 15 participants, covering practical and emotional wellbeing topics such as stress management, goal-setting, and specialist techniques like Emotional Freedom Technique (EFT). Alongside the weekly sessions, the project will also run: Bi-monthly two-part specialist workshops Monthly wellbeing workshops By taking the lead on workshop delivery, the Workshop Lead will free up our practitioner team to provide more personalised one-to-one support to high-risk parents, reaching an additional estimated 50 parents in need. Over 12 months, we anticipate that over 200 parents will benefit directly from group workshops, gaining tools to manage risk, improve emotional wellbeing, reduce stress, and build confidence. The workshops will also create a safe space for peer connection, helping to reduce isolation and foster resilience. Measuring Impact We will track success through attendance figures, participant feedback, and pre- and post-workshop surveys to capture changes in confidence, coping strategies, and wellbeing. Practitioners will also monitor the effect of increased one-to-one support to ensure parents feel safer, supported, and better able to manage their situation. Michelle John, our founding director, says: "Allen Lane Foundation’s continued support enables us to reach more parents and provide the practical guidance and personal support they urgently need. This Workshop Lead role will make a real difference, helping parents feel safer, more confident, and connected, while allowing our practitioners to provide targeted one-to-one support where it’s needed most." We are incredibly grateful to the Allen Lane Foundation for their ongoing belief in our work. This funding allows us to expand our online support, reach more parents, and provide both group and personalised assistance for those affected by CPA.